Exchanges / Returns
Information about cancellation, exchange and return
We certainly hope that you will be totally happy with your purchase from Hippies, but understand that you may want to exchange or return an item. See below for more information about this.
As long as the order has not been sent is to cancel this charge.
Returns / Exchanges
You have a cooling off period of 10 working days (without reason) to return the product, starting on the day of delivery. As a starting point we use the date stamp on the return. All returns and exchanges must be made known to Hippied. This can be done by sending an email to firstname.lastname@example.org Please include your address and payment information, your order number, the product you want to return and the reason why. You will receive an acknowledgment within 24 hours. Receives you do not, please contact us. Would you like to exchange an item related to a complaint, please indicate clearly what are the shortcomings of the article. We will respond as soon as possible after receiving your complaint contact you.
The product can only be unused and returned in original packaging. Already received items should be sent back to the return address below. Hippies, the entire purchase price will not include the shipping costs refund to you if the items in good order received by us. The postage for the return (of all or part of the order) for your own account. Would you swap a artilkel we will sending the new article again charge shipping.
For the repayment of amounts already paid, we also need your bank account number. Customers outside the Netherlands should also mention the IBAN and BIC / Swift number of their own bank.
Note: The account number for the repayment must be equal to the account from which you made the payment to Hippies.
Any amount paid will be refunded to you within 5 days.
We accept no liability for returned items. Complete products should therefore be delivered in an undamaged and unopened original packaging, preferably in the original box. The package should certainly be packed so that the product can not be damaged during the shipping process. The package must be prepaid returned enough and we always recommend good to keep the track and trace code of the package. Sufficiently stamped packages will not be accepted and will return to sender.
Our return address is:
1689 BX Zwaag